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Can you believe this...

Posted: 03 Sep 2008, 10:17
by daofcmacg
Stardock, one of the publishers of Sins of a Solar Empire is saying that my legally purchased copies serial number has been distributed over the internet to users with illegal copies and thus has been permamently disabled and now I have to purchase a new copy. Now I can't update the damn game.

What the hell!!!! PDT_Armataz_01_19 PDT_Armataz_01_19 PDT_Armataz_01_19 PDT_Armataz_01_19 PDT_Armataz_01_19 PDT_Armataz_01_17 PDT_Armataz_01_17

DA

Posted: 03 Sep 2008, 10:33
by Softball
DA, with you, I believe anything is possible. Lol!

Seriously though... Say wha....? I didn't know you had the game. How long ago did you buy it?

You should email or fax them a copy of your receipt and CD with the Serial Number and show them you have a legitimate copy of the game. Otherwise, I would return the game to the store and tell them you didn't get a serial number with it. Hopefully they will allow you to exchange it. If the serial number is on the CD case, I don't know what to tell you.

You also might wanna make sure you don't have a key-logger on your computer somewhere, I highly recommend a Spyware scan.

Good luck.

P.S. If you end up having to buy it again (It's worth buying it twice IMO), maybe there is a DL version?

Posted: 03 Sep 2008, 11:12
by VEGETA
I would call them up and go form there. SCREW e mail call them and ask WTF. Ask for a manager, ask for his manager, record everyones name and just keep claiming the chain. As long as you have the manual with code or case with code in it you have proof.

Posted: 03 Sep 2008, 11:59
by Buffalo Six
Yes

Posted: 03 Sep 2008, 12:15
by VEGETA
Buffalo Six wrote:Yes
thanks buff for that thoughtful comment buff but unfortunately that's not the word of the day PDT_Armataz_01_12

Posted: 03 Sep 2008, 12:18
by PanzerMeyer
This is part of the reason why I dont play MMO's.

Posted: 03 Sep 2008, 12:23
by Softball
Ummmm Panzer, Sins of a Solar Empire is not an MMO, it's a great Space RTS game that us WOFers play. http://www.sinsofasolarempire.com/


And Buff, can you elaborate a little more?

Posted: 03 Sep 2008, 12:39
by PanzerMeyer
Softball wrote:Ummmm Panzer, Sins of a Solar Empire is not an MMO, it's a great Space RTS game that us WOFers play. http://www.sinsofasolarempire.com/

Oops, I got it confused with Eve Online. And yeah, I do plan on buying Sins soon.

Posted: 03 Sep 2008, 12:55
by VEGETA
stop planning and start doing. Lots of us have it, Hondo, me buff, Snowball 2, Gator, Jedi I think and so on.

Just note on big games we have done it takes MANY house to play but its worth it.

Posted: 03 Sep 2008, 13:35
by Buffalo Six
he asked if I could believe it......

yes, I could

sorry, in a nice safe murdering mood today.....fucking architects....

Posted: 03 Sep 2008, 13:55
by daofcmacg
I bought it when it first came out. I didn't even know you guys had it, unfortunately I can't even remember where I bought it from. Maybe gamestop I'm not for sure. It had to be gamestop! But I still have the case with the serial number and the CD.

DA

Posted: 03 Sep 2008, 13:58
by daofcmacg
Wait I do remember you guys saying you had it but I never got a chance to play.

DA

Posted: 03 Sep 2008, 14:11
by Softball
I still think someone Haxxored your PC. How else would your CD Key get out there on the internet? Did you "loan" the game to anyone? A friend perhaps?

Posted: 03 Sep 2008, 14:12
by VEGETA
Buffalo Six wrote: sorry, in a nice safe murdering mood today.....fucking architects....
Swap the architects for engineers and that sums up my day PDT_Armataz_01_12

Posted: 04 Sep 2008, 07:51
by daofcmacg
Outside of you guys I don't have friends who game on the pc. Everyone I know is into consoles only. They can't afford to keep up with the PC. I have Norton's and I spyware scan with spybot to back Norton's up.

DA

Posted: 04 Sep 2008, 08:19
by VEGETA
more likely someone got a key generator going and your key was created somehow and that's it.

so did you call them yet and bitch tell they fixed the issue. they say you need to buy a new copy, ask for manager and keep going like that. they keep saying buy a new copy then say you want a refund on the old copy to buy a new copy with PDT_Armataz_01_12

Posted: 04 Sep 2008, 09:18
by daofcmacg
I haven't called yet but I also do not have the original Receipt and I rightly can't remember if I bought it from best buy target walmart or gamestop. But I will call and bitch and show them the original box and such. Veg I will try that tactic and if that dosen't work then I will start a boycott of their products.

DA

Posted: 04 Sep 2008, 09:21
by VEGETA
boycott an't going to do squat as most company's in gaming if they see you have a key that is being hacked/used by others will cancel it. So in the end they are doing there job, it screwes the paying customer as well as the 30 guys spoofing the same key. As for not havig the receipt, I don't have mine either but I have box and the manual with the key on it. You have atleast soe proof of buying the thing, while others do not.

Posted: 04 Sep 2008, 11:23
by Softball
I would think they could disable that key and re-issue you a new one if you could show them proof (CD and Manual with CD Key).

If there is no Keylogger found on your PC, I'm going to guess that someone bought it already, grabbed the CD Key, and returned it before you got to it.

Posted: 04 Sep 2008, 19:21
by Grifter
Let me guess Buff, you're an engineer?